xMatters Community: Tech Talk: Relevance Engine Champs Revealed!

It was a no holds barred brawl between the xMatters client facing technical teams - Advisors, Client Assistants, Consultants, and "Veeps" - but in the end there could be only one winner. The battle was over who could build the best relevance engines. With a wide open field of choices on what to create, there was no shortage of entries. Here's a list of some of the creations:

Human Resources engine to alert people about key dates & activities such as benefits, deadlines for registrations, and more

Event and Leisure engine to keep people connected to the local activities that matter to them

ATM servicing engine for financial institutions to minimize downtime and maximize efficiency of field personnel

Soccer (or football) alerting engine to keep parents and other stakeholders in the loop on activities that their kids are involved in

SAP relevance engine to add interactive communications using multiple channels to ERP proceses

Public Health & Safety engine to alert the public, and first responders quickly

Utility Outage Management engine to provide proactive and ongoing communications to the customers of utility companies

IT Messaging engine to "poke" responsible parties when they need it for stale tickets in their queue, to tackle their change requests, etc.

School Alerting system for parents and administrators

City to Citizen engine for keeping local government connected to constituents, for emergencies and regular communications

You can check out any of the relevance engines in detail here.

Grading for the contest was based on creativity of the challenge being addressed, accuracy in how it was represented, and marketability of the solution to the people that would benefit most from it.

So here are the winners:

Best Team: Advisors - receive team gear and new tech toys!

Best Individual: Jeremy Watkins (ATM engine) - cash prize and gear!