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The three million dollar on-call spreadsheet
The Powerball jackpot was recently up to $130 Million. That is a lot of money, and for a $2 investment on a REALLY lucky day, it could all be yours. With 178 million to one odds, the chances of picking the... 
The three million dollar on-call spreadsheet
The 12 hottest topics at Continuity Insights – San Diego 2013
The 12 hottest topics at Continuity Insights – San Diego. By Hannah Snyder, xMatters Business Continuity Planner Did you miss Continuity Insights? Did your management suggest that you choose between Continu... 
The 12 hottest topics at Continuity Insights – San Diego 2013
Business Resiliency - A Taxonomy of Risks
Business Resiliency - A Taxonomy of Risks By Hannah Snyder, xMatters Business Continuity Planner. Why develop a Business Resiliency Taxonomy? A taxonomy is a logical way of organizing, grouping or classifying... Business Resiliency - A Taxonomy of Risks
What We've Learned About Communicating with Employees in an Emergency
The Boston Marathon Bombing had every crisis manager and business continuity manager in the greater Boston area trying to understand the scope and impact that the bombing had on their employees’ life safety and ... What We've Learned About Communicating with Employees in an Emergency
Welcome to Our Bamboo Clients!
Our documentation folks have been busy bringing the Bamboo by xMatters documentation into our xMatters' documentation processes. And today we post the first of many updates: Bamboo by xMatters Documentation. That page... 
Welcome to Our Bamboo Clients!
Four Things You Need to Know About Business Resiliency
Business Resiliency 101 Let’s start with a basic question: what is Business Resilience? It’s about protecting your business, people and assets from threats that could impact the ... Four Things You Need to Know About Business Resiliency
The Six Phases of Incident Management
All unplanned incidents, emergency or otherwise have their own timeline; from when they first announce themselves or are first discovered until they are stabilized, evaluated and archived. Communication technolo... The Six Phases of Incident Management
xMatters is going big at CA World 2013
The theme of CA World this year is "Go Big – IT with Impact". xMatters couldn't love that more. Last time we exhibited here we were all about transforming IT, and this year is no different. We'... 
xMatters is going big at CA World 2013
Users, Groups and Events, Oh My!
The Spring on demand release hasn't even hit your accounts yet, but I can't wait to share what will be in our Summer release and our 5.0.10 patch: a common filtering UI across Users, Groups and Events. Click the above... Users, Groups and Events, Oh My!
Spring is HERE!
Spring is here and our very own Abbas is singing the joys of a new xMatters on demand release! We fought off the gloom of the rainy season by keeping extra busy building new capabilities that will help ensure the succ... Spring is HERE!
xMatters Winter on demand 2013
Our elves were extra busy over the holidays crafting new capabilities to help ensure the success of your communication plans. With their hard work 2013 is shaping up to be an absolutely ridiculous - good ridiculous - ... xMatters Winter on demand 2013
Removing the roadblocks from IT
We all know that when it comes to finding the right people to work on a critical issue, that sometimes there are a few too many roadblocks in the way. Stale on-call schedules, out-of-date contact information, di... Removing the roadblocks from IT
xMatters in Healthcare
We do a lot of work in the Healthcare market as well as adjacent industries. If you took a cross section of our client base, you'd see hospital groups, medical equipment companies, healthcare tech focused compan... 
xMatters in Healthcare
Why you need a mobile strategy for Business Continuity
There were a lot of great discussions taking place during business continuity week (a couple of weeks ago) and if you miss out, a good way to catch up is watching a series of webinars hosted in Business Continuity Ins... Why you need a mobile strategy for Business Continuity
4.1 Patch 18
We found a build issue with our 4.1 Patch 017 files. We have have created a 4.1 Patch 018 to address the issue. For details on the issue and its fix see Inadvertent contention on Company Device Names causes database d... 4.1 Patch 18
Mobile March Madness for xMatters IT clients
To clear their schedules for March Madnes, our engineering team kicked the month off with a number of mobility related announcements that have been much requested by our IT community. I assume that you fervently... Mobile March Madness for xMatters IT clients
Mobile Bonanza for xMatters Business Continuity clients
If you're a business continuity professional and consider mobility to be critical to your role, the last couple of week of xMatters have been packed full of announcements that you're going to love. In case you d... Mobile Bonanza for xMatters Business Continuity clients
What's In Your Wallet?
A few years ago if somebody told me I could have all of my response plans and contact information in my pocket I would have assumed they were referring to either a wallet card or they think I have George Castanza's wa... What's In Your Wallet?
Vandelay Industries or xMatters? (Spring release is coming)
Our Spring release is coming along nicely with a lot of great client-requested features. One of the big areas of focus for us has been the import/export business (Art Vandelay would be proud of us). Here are several o... Vandelay Industries or xMatters? (Spring release is coming)
A KingsBridge and Bamboo Integration
If you're at DRJ Spring World in Orlando this week take a minute to stop by the xMatters booth (701) or the KingsBridge booth (801). We have some exciting things to show off. A few weeks ago xMatters annou... 
A KingsBridge and Bamboo Integration